Recently Updated Pages
What will happen if I forget to pay my server?
AlienHost emails you 3 days prior to your plan Due date to inform you of the upcoming Invoice.At ...
Creating a support ticket
In order to create a support ticket at our Discord please follow the instructions below. Make ...
Requesting a refund
In order to request a refund for a server, you have purchased in the last 72 hours can be done in...
How to cancel a service?
Cancelling a Service can be incredibly easy. Navigate to your Billing Panel.You will be prompted ...
How to add balance to my account?
Adding balance to your account is one of the ways for our clients to purchase a server, but it is...
How to link your Discord and Billing account
Linking up your Discord account to your Billing account grants you access to our Discord support ...
How to get numeric IPv4
As you might have noticed in your Panel, your server does not contain a IPv4 ,just an alias which...
Why is my server using 100% of the CPU?
While it sounds terrifying to see 100% usage of your CPU. Don't panic, while this is not perfect,...
WinSCP
1. Download Download WinSCP 2. Getting credentials Head to the settings tab of the server(s)...
Filezilla
1. Download Download Filezilla (Client) by clicking here 2. Getting credentials Head to the...
Velocity
You'll need extra ports for this tutorial. 1 for each server with voicechat plugin. 1. Every ser...
Velocity
1. Requirements NuVotifier (Velocity Only) VotingPlugin (Velocity + All Servers You Want Reward...