Billing Panel

How to link your Discord and Billing account

Linking up your Discord account to your Billing account grants you access to our Discord support ...

How to cancel a service?

Cancelling a Service can be incredibly easy. Navigate to your Billing Panel.You will be prompted ...

How to add balance to my account?

Adding balance to your account is one of the ways for our clients to purchase a server, but it is...

Requesting a refund

In order to request a refund for a server, you have purchased in the last 72 hours can be done in...

Creating a support ticket

In order to create a support ticket at our Discord please follow the instructions below. Make ...

What will happen if I forget to pay my server?

AlienHost emails you 3 days prior to your plan Due date to inform you of the upcoming Invoice.At ...